Privacy policy

Privacy Policy — Glassify

A brand of Reflect Asset Management (Pty) Ltd (FSP 44478) Part of the Reflect Group of Companies

Effective Date: 28/01/2026

This Privacy Policy explains how Glassify collects, uses, and protects your personal information when you visit our website (glassify.co.za) or purchase our products.

Glassify is owned and operated by:

Reflect Asset Management (Pty) Ltd (RAM) Registration No: 2012/102469/07 VAT No: 4310279197. RAM is Part of the Reflect Group of Companies

RAM also operates Reflect Financial Services under FSP license number 44478 and Reflect Solar as well as provides procurement support to Reflect Brokers (RB).

1. Information We Collect

We collect personal information to process your orders, improve your shopping experience, and comply with legal requirements.

Information you provide

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by third‑party providers)

  • Order details and purchase history

Information collected automatically

  • IP address

  • Device information

  • Browser type

  • Pages viewed

  • Cookies and tracking data

Information from third‑party services

If you use payment gateways, shipping integrations, or social login tools, we may receive limited information from those providers.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Communicate with you about your purchase

  • Provide customer support

  • Improve our website and services

  • Detect and prevent fraud

  • Comply with legal and regulatory obligations

We do not sell your personal information.

3. Sharing Your Information

We only share your information with trusted third parties when necessary to provide our services.

This includes:

a) Service providers

  • Payment processors

  • Shipping partners (including Bob Go)

  • Email and SMS communication tools

  • Website hosting and analytics providers

b) Reflect Group structure

Your information may be processed by Reflect Asset Management (Pty) Ltd, the legal entity behind Glassify. 

c) Legal requirements

We may disclose information if required by law, regulation, or court order.

4. Cookies & Tracking Technologies

We use cookies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Analyse website traffic

  • Improve your browsing experience

You may disable cookies in your browser settings, but some features may not function properly.

5. Data Storage & Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

Your data is stored securely through Shopify’s infrastructure and trusted third‑party providers.

Payment information is encrypted and processed by secure payment gateways. We do not store your full card details.

6. Your Rights (South Africa POPIA & CPA)

Under South African law, you have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion where legally permissible

  • Object to certain types of processing

  • Withdraw consent for marketing communications

To exercise these rights, please contact our support team.

7. Marketing Communications

With your permission, we may send you:

  • Product updates

  • Promotions

  • Special offers

You may unsubscribe at any time using the link in our emails.

8. Third‑Party Links

Our website may contain links to third‑party sites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Information

For questions about this Privacy Policy or your personal information, please contact our support team at support@glassify.co.za or +27710318734