Terms of service

Terms of Service — Glassify

A brand of Reflect Asset Management (Pty) Ltd (FSP 44478) Part of the Reflect Group of Companies

Effective Date: 28/01/2026

Welcome to Glassify. By accessing our website (glassify.co.za) or purchasing our products, you agree to the following Terms of Service. Please read them carefully.

1. About Us

Glassify is a consumer brand specialising in eco‑driven glassware. The legal entity responsible for all transactions is:

Reflect Asset Management (Pty) Ltd (RAM) Registration No: 2012/102469/07 VAT No: 4310279197 FSCA - a Part of the Reflect Group of Companies

RAM also operates Reflect Financial Services, under License no. 44478 and Reflect Solar as well as provides procurement support to Reflect Brokers (Pty) Ltd (RB). RB is a separate entity within the group, focussed on sail and powerboat sales & renovations as well as private charters. RB does not form part of Glassify’s operations.

All references to “we”, “us”, or “our” refer to Reflect Asset Management (Pty) Ltd trading as Glassify.

2. Online Store Terms

By using our store, you confirm that:

  • You are at least 18 years old, or have consent from a legal guardian

  • You will not use our products for unlawful or unauthorised purposes

  • You will not interfere with the security, functionality, or integrity of the website

We may refuse service to anyone for any reason at any time.

3. Product Information

We aim to display our glassware as accurately as possible. Due to the handcrafted nature of glass products:

  • Colours, shapes, and textures may vary slightly

  • Dimensions are approximate

  • Availability may change without notice

We reserve the right to discontinue products at any time.

4. Pricing & Payment

All prices are listed in South African Rand (ZAR) and include VAT unless stated otherwise.

We reserve the right to:

  • Adjust pricing without notice

  • Correct errors or inaccuracies

  • Cancel orders affected by pricing or stock errors

Payment must be made at checkout using approved payment methods. Orders are processed once payment is successfully received.

5. Shipping

Shipping is fulfilled through Bob Go, our trusted logistics partner. Delivery times, courier fees, and free‑shipping thresholds are detailed in our Shipping Policy.

6. Returns & Refunds

Our Return & Refund Policy forms part of these Terms. Customers may return eligible items within the specified timeframes, subject to the conditions outlined in the policy.

7. Accuracy of Billing & Account Information

You agree to provide accurate, complete, and up‑to‑date information for all purchases.

We may:

  • Limit or cancel orders

  • Restrict quantities per customer or household

  • Cancel orders that appear fraudulent or suspicious

If an order is changed or cancelled, we will notify you using the contact details provided at checkout.

8. Third‑Party Tools & Services

We may provide access to third‑party tools or services (such as payment gateways or shipping integrations). These are provided “as is” without warranties. Your use of third‑party services is at your own risk and subject to their terms.

9. Intellectual Property

All content on this website — including branding, product images, text, and design — is the property of Reflect Asset Management (Pty) Ltd. You may not reproduce, copy, or exploit any content without written permission.

10. Prohibited Uses

You may not use the site or its content:

  • For unlawful purposes

  • To infringe intellectual property rights

  • To upload malicious code or attempt to compromise security

  • To collect personal information for harmful or deceptive purposes

We may terminate your access for violating any prohibited use.

11. Limitation of Liability

Reflect Asset Management (Pty) Ltd is not liable for indirect, incidental, or consequential damages arising from:

  • Use or misuse of our products

  • Delays or failures in delivery

  • Website downtime, errors, or interruptions

Our liability is limited to the purchase price of the product, as permitted under South African law.

12. CPA Compliance

These Terms comply with the Consumer Protection Act (CPA). Customers have the right to:

  • Safe, good‑quality goods

  • Clear and accurate product information

  • Return defective goods within six months for assessment

13. Changes to Terms

We may update these Terms from time to time. The latest version will always be available on our website. Continued use of the site constitutes acceptance of any changes.

14. Contact Information

For questions about these Terms, please contact our support team at support@glassify.co.za or contact us on +27710318734.